Frequently Asked Questions

Everything you need to know about your Vitabiotics fashion experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout which can deliver your items within 1-2 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I track my order in real-time?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.

Are your materials sustainably sourced?

We are committed to ethical fashion. Over 60% of our current collection is made from recycled or organic materials, and we aim to reach 100% by 2025.